About
Recent graduate in Networking and System Security with CCNA certification and experience in customer service, seeking to apply technical expertise in IT or network administration roles.
Work
Alqarni Communication
|Customer Service Representative
Kano, Kano State, Nigeria
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Summary
Provided customer support, handling inquiries and supporting operational communications.
Highlights
Delivered responsive and friendly customer service across multiple channels.
Supported organizational IT infrastructure through user-facing roles.
Education
Kano State Polytechnic (IVEI)
Kano, Kano State, Nigeria
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National Innovation Diploma
Networking and System Security
Skills
Cisco Certified Network Associate (CCNA)
Network design, Network monitoring, Network security.
Microsoft Office
Word, Excel, PowerPoint.
Cybersecurity fundamentals
Windows Server configuration, Threat awareness.